The security of your personal information is AG9999's top priority. This policy clearly outlines what data we collect, why we collect it, and how we keep it safe.
Welcome to AG9999. This Privacy Policy explains what information we hold about you, why we hold it, and what we do with it — in plain terms, how safe your data is with us.
This policy applies to all users of the AG9999 website (ag9999.ws) and our mobile application. It is in effect whenever you access our platform.
We want you to play with complete peace of mind. That's why this policy is written in plain, simple English — no legal jargon, just a clear explanation of how AG9999 handles your data.
Reading this policy before using AG9999 will help you understand your rights and how we protect your privacy.
AG9999 collects only the information required to deliver its services. We do not collect anything beyond that.
Name, date of birth, national ID number, email address, mobile number, and home address. These are required for registration and KYC verification.
BKash/Nagad/Rocket number, bank account details (where applicable), and transaction history. AG9999 does not store full card numbers.
IP address, browser type, device information, login time and location, game history, and page visit data. This information is used for security and service improvement.
AG9999 uses your information only for its intended purpose. Nothing is collected without reason, and nothing is used beyond what it was collected for.
AG9999 guarantees that your data will never be sold to third parties. If you'd prefer not to receive marketing messages, you can turn them off in your account settings.
AG9999 may share your information with third parties only in limited circumstances and strictly on a need-to-know basis. These cases are clearly outlined below:
AG9999 will never sell, rent, or share your personal data with third parties for marketing purposes without your consent.
AG9999 uses industry-leading technology to keep your data safe. For us, security is an ongoing practice — not just a policy on paper.
AG9999 uses cookies on its website and app. Cookies are small files stored on your device that help improve your browsing experience.
| Cookie Type | Purpose | Retention Period | Mandatory? |
|---|---|---|---|
| Session Cookie | Keeping You Logged In | Session End | Essential |
| Security Cookies | CSRF Protection | 24 Hours | Essential |
| Preference Cookies | Language & Theme Preferences | 1 Year | Optional |
| Analytics Cookies | Page Visit Statistics | 30 Days | Optional |
| Performance Cookies | Loading Speed Improvement | 7 Days | Optional |
Optional cookies can be disabled at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.
As an AG9999 member, you have a number of rights over your own data. Contact us to exercise any of these rights.
To exercise your rights, email us at support@ag9999.ws. We will respond within 30 days.
AG9999 does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.
AG9999 strictly does not provide services to anyone under the age of 18. Our platform is for adults only.
Age is verified at registration and we never knowingly collect information from minors. If we become aware that a minor is using an account, that account will be closed immediately and all associated data deleted.
If you suspect your child is using AG9999, please contact us at support@ag9999.ws. We will take immediate action.
AG9999 may update this Privacy Policy from time to time. Changes may occur due to service improvements, legal requirements, or the adoption of new technologies.
For significant changes, we will:
Continued use of the platform after an updated policy takes effect will be considered your acceptance of the new terms.
For any privacy-related questions, concerns, or complaints, please contact AG9999. Our privacy team responds within 48 hours.
If your complaint is not resolved within 30 days, you have the right to escalate it to the international gaming licensing authority.
What we do to ensure security at every level
Your data is completely secure. Register with AG9999 and enjoy peace of mind on Bangladesh's most trusted platform.